I drove to Pleasanton from Los Angeles this past Friday, and during my trek, I noticed that my Nissan Sentra's check engine light had popped on. My windshield wiper water pump was also not working, so I figured these guys would be able to help, once I had arrived into town. I did call one other mechanic beforehand, but because they knew they wouldn't be able to do anything for the windshield wiper situation, they recommended Old Town. I called when they opened, and John was so kind to squeeze me in for the morning. I told him I was on my way from LA and that I'd be there in an hour and a half. John and his team were excellent, friendly, and knowledgable. Their main concern was that I be able to safely drive back to LA, which I thought was very nice of them to vocalize. John worked with me on the pricing details for their service, and I headed to an appointment. When I returned, they luckily found nothing wrong with my car, but they did inform me that I needed a new windshield washer reservoir, which they wouldn't be able to get in until Monday. Since I was leaving Sunday, I made a note to take care of this back home instead. John even gave me a ballpark figure for what I might expect to pay for a replacement reservoir. I appreciated that they were so accommodating and that John gave me more than a reasonable price for their services.