Well, this was interesting, I've spent the last hour and a half on the phone with auto mechanics to try to get my husband's 2001 Beetle in the shop. Old Town was the first one to answer the phone and TALK to me. Jason explained that he does service Beetles and explained pricing. After all the bad experiences this morning, I really liked his helpful attitude. We'll see how it goes this afternoon! On Tuesday afternoon, they took the care quickly and explained what they'd do. Called me that afternoon to give me an update and explained that they'd do. Then they ASKED if they could keep the care overnight! The car was done when they said and for a plotless than I'd originally feared. I'll definitely go back in future. They were polite and unbelievably patient. Great job!