I called 8:30 early on a Friday morning, John told me he was down a tech and it might be hard to give a estimate on when he could have my wheel bearing fixed on my Chevy Silverado. Then he said if I brought it in during the morning he could probably have me up and going by the end of the day. So that's exactly what I did as soon as I hung up the phone. And he stuck to his word with out any hiccups. Will definitely be back in the future as well as my step fathers vehicle. He had excellent service I drove it all the way to Yosemite and back not a problem, great warranty on parts nationwide. And the shop is immaculate which I was very impressed by. Recommend their service.