Old Town Auto Care is AMAZING! I found them on a yelp search to just replace my breaks. Jason reached out to me and I am so glad he did. I was able to come in same day for a brake inspection and John, the father, patiently and expertly explained that I needed a bit more work done that just brake pads (which is what I suspected but wanted to get confirmed.) The father, John, is super personable and welcoming. He treats you like a person! Not just another opportunity to make some money. And you can definitely tell that he has a passion for cars and making sure whoever walks into his shop leaves understanding their car better, understanding the issue, and that the car is safe enough to be on the road. Very upfront as easy to work with, and the prices were very reasonable. Got my car in and out within 4 hours. Very professional and such a treasure. HIGHLY Recommend them. Don't search any further-you have found the only shop you need.

I came here with a 43 year old RV that drove like it had never had a tune up before. Now she purrs as much as a big old truck can purr. Never worked with kinder, more honest mechanics than those at Old Town Auto Care. John and Jason are the best!

Great

John and Jason are amazing to work with. We’ve had some tricky things come up with brake lights that were completely out of their control as far as manufacturer controlled options and they always help us find affordable solutions to problems with our vehicles. Outstanding customer service, communication, and turnaround time

Easy and excellent service!

very satisfied with the service. customer service oriented family shop

I want to start this review by saying I am highly recommending Old Town Auto Care shop at Pleasanton for you car repairment needs. I personally had a hard time finding an auto shop in the Bay Area that I could trust without worrying over whether I will get scammed or if I will get overcharged for a service. I'm extremely happy with the quick service and fair pricing that Old Town Auto Care quoted me to get a left wheel bearing replaced. I originally reached out to multiple auto shops via Yelp and to auto shops that my friends/coworkers recommended to me. Old Town Auto Care was the one that had availability, responded quickly, and gave me the fairest quote out of all of them. I decided to give them a chance as I already saw that they had plenty of great reviews and I'm very glad that I did. They took care of my car and got it fixed as if I didn't even have the car issue to begin with. Thank you for the awesome service and if anyone is looking for a reliable, efficient, and honest auto shop, I definitely would say reach to Old Town Auto Care

I had the 75K service done on my Nissan at Old Town Auto Care a couple of months ago. Jason, John and the team did a wonderful job. The Vehicle Dynamic Control indicator light on my Nissan was flashing for no obvious reason. Problem solved after the service without extra charge. Last week, I came back for the 90K service on my Ford. Their work is once again rock solid. My Ford's brake was a bit loose and I had to step on it quite hard from time to time, even after a couple of visits to Ford dealer. Now, it feels just right. John and Jason also let me know about the potential problems and make recommendations. But they never push me to do any service or repair they recommended. Jason, John and the team are fantastic. Will come back for future service/repair for sure.

I had the 75K service done on my Nissan at Old Town Auto Care a couple of months ago. Jason, John and the team did a wonderful job. The Vehicle Dynamic Control indicator light on my Nissan was flashing for no obvious reason. Problem solved after the service without extra charge. Last week, I came back for the 90K service on my Ford. Their work is once again rock solid. My Ford's brake was a bit loose and I had to step on it quite hard from time to time, even after a couple of visits to Ford dealer. Now, it feels just right. John and Jason also let me know about the potential problems and make recommendations. But they never push me to do any service or repair they recommended. Jason, John and the team are fantastic. Will come back for future service/repair for sure.

After some less than positive experiences with dealer service, I've been very happy with Old Town Auto Care.